Service Advisor Honda Gathered
The role of the sales network and after sales service for an automaker would have a very significant value. Honda was fully aware of it. Service Advisor as Jakarta and Tangerang was collected.
PT Wahana Makmur True (WMS) is a Main Dealer Honda Jakarta and Tangerang region are well aware of the importance of human resources (HR) for the continuity of their business, not to mention human resources official workshop AHASS Honda motorcycles (Astra Honda Authorized Service Station) directly dealing with the public.
In order to develop human resources official workshop AHASS Honda motorcycles (Astra Honda Authorized Service Station) which is directly related to the community. Thus, WMS hold 'Service Advisor Gathering' on Thursday (20/12) ago. The event was held to improve communication and human relations AHASS, particularly service advisors.
"Gathering Service Advisor required to be on the agenda that we title each year. Attitude AHASS employee loyalty in providing the best waiter for consumers need to get a deeper appreciation of the main dealer, "said Taryudin, Technical Service Department (TSD) WMS.
AHASS a maintenance network (H2) Honda Motor. WMS is currently sheltering 347 outlets AHASS. Meanwhile, Service Advisor (SA) is an officer who analyzed the current condition of the consumer motorcycle into the garage AHASS. The analysis and recommendations of SA then relayed to mechanical AHASS.
Early detection of SA is the starting point after sales service (after sales) that determines Honda Honda motorcycle customer satisfaction.
Committee chairman Service Advisor Gathering 2012 Word Harianja explains, 'SA Gathering' aims to give appreciation to the service advisor, as an officer on the front lines in serving consumers.
Located on Lido Sukabumi - West Java, 'SA Gathering' takes place lively. Joy of about 130 participants from various eye visible events, such as role play, games, flying fox and play raft. Exchange of experiences or information as a refresher antarpeserta also held the role of SA in daily activities.
Not just rejoice-ria, the participants are also required to establish unity and cooperation solid team from various agenda that followed. Refresher and appreciation to HR is needed, so they are ready to give the best for customer satisfaction is at the core of Honda service.
